Unilever Nigeria Plc Recruitment

Unilever Nigeria Plc - Our brands are trusted everywhere and, by listening to the people who buy them, we've grown into one of the world's most successful consumer goods companies.

Unilever Nigeria Plc is recruiting to fill  the below position:

Job Title: Consumer Care Line
Reference No: 00273985
Salary(per annum): 500K - 1M

Location: Oregun Lagos

Job Description

    Receiving consumer/customer feedback via mail, manual or toll free line (8am – 5pm)
    Downloading consumer/customer via toll free line (received after office hrs)
    Classifying feedback into different categories (complaints i.e. Business, Product or packaging, commendation, inquiry etc)
    Summing up feedback monthly for circulation
    Serving as first Contacts to consumer/customer to acknowledge receipt (if it’s a complaint) or get further details
    Visiting complainants as applicable to retrieve samples
    Participating in complaints resolution
    Sending details of feedback to responsible function/person as applicable and obtain action and revert to consumers
    Carry our Key Distributor/ Distribution Channel warehouse audits where necessary and write reports

Requirements

    Minimum OND in any relevant field

Application Closing Date
21st November, 2012

How To Apply
Interested candidates should:
Click here to apply online