Manager-International Roaming at Etisalat

Manager-International Roaming

at Etisalat Nigeria in Lagos
Division: Wholesale & Carrier Relations

Reports To: Head-International Roaming

Job Summary:

Identify roaming partners, negotiate roaming agreements with partners, and ensure roaming agreements are executed/ implemented

Principal Functions:

Liaise with the Legal Services Department to review roaming partners’ roaming agreements and seek inputs of the Billing, Finance and Revenue Assurance teams as appropriate

Liaise with the Finance and Revenue Assurance teams as appropriate in negotiating all non-standard requirements in roaming agreements

Source and roll out applications and programmes to support international roaming and increase service options available on the roaming platform

Facilitate and co-ordinate technical aspects of interconnect between Etisalat Nigeria and the roaming partners, including:

• liaising with prospective roaming partners to reach agreements on interconnect issues;
• ensuring signalling connection is established with prospective roaming partners;
• co-ordinating the test run of roaming services such as ‘bill run’ in liaison with the Finance and IT teams; and,
• notifying the Marketing, IT and Finance teams of ‘go-live’ dates of roaming services with carrier partners

Facilitate and co-ordinate technical aspects of national interconnect between Etisalat Nigeria and other national operators, including:

• liaising with new technical partners (other networks) to reach agreement on interconnect issues;
• supervising technical projects in line with agreements with interconnect partners
• liaising with Etisalat Nigeria’s switch unit on connection of interconnect partners with Etisalat Nigeria

Collect and interpret data on dimensions of traffic between Etisalat Nigeria and the various operators, including:

• monitoring data on call traffic from and to each network;
• recommending and implementing necessary adjustments;
• assigning appropriate switches based on information on traffic;
• anticipating and documenting possible problems from call data information; and,
• mapping out strategies for mitigating related risks

Plan and manage the human and material resources of the team/ function to optimize performance, boost morale and enhance productivity

Manage inter-functional relations to ensure synergy across the various departmental functions

Provide leadership and guidance to team members and manage subordinates’ performance towards the achievement of overall team objectives

Prepare agreed periodic activity and performance reports for the attention of the Head-International Roaming

Perform other duties as assigned by the Head-International Roaming

Educational Requirements:

First degree or equivalent in any relevant discipline

Relevant postgraduate qualifications/ certifications will provide a distinct advantage

Experience & Skills:

Between five (5) and eight (8) years’ directly relevant telco-specific work
experience, with at least most recent three (3) years in a specialist-level role

Click on the link below to apply on or before 2nd August 2012
http://career.etisalat.com.ng/career/job/232/manager-international-roaming-at-etisalat-nigeria/