Thursday, February 20, 2014

Management Trainee General Services at LAPO Microfinance Bank Limited

 LAPO Microfinance Bank Limited is a pro-poor financial institution committed to the empowerment of low-income Nigerians through access to responsive financial services delivered on a sustainable basis. The institution was founded as a non-profit entity by Mr. Godwin Ehigiamusoe while working as a Rural Co-operative Officer in Delta State, Nigeria. In 2010, LAPO set up a microfinance bank and transferred the bulk of its microfinance operations to the new institutional vehicle.

LAPO Microfinance Bank Ltd., in partnership with the German AFOS Foundation, and the German Catholic Entrepreneurs Association (BKU) is implementing a project co-financed by the German Government to strengthen LAPO’s capacity to promote qualitative growth and efficiently manage the quality of its services. Focus is on ensuring efficient management of resources, personnel development as well as improving LAPO’s capacity to provide further training to other microfinance institutions.

The project is seeking to recruit a trainee for General services in general services unit of corporate services department

Position: Management-Trainee for General Services

Ref: LMGTGS10
Location: Lagos

Institution & Project Program Professional Background
Lift Above Poverty Organization Microfinance Bank (LAPO) MFB Ltd. in partnership with the German AFOS Foundation, and the German Catholic Entrepreneurs Association BKU are implementing a project co-financed by the German Government to strengthen LAPO with regards to its capacity, to promote qualitative growth and to efficiently manage the quality of its services. The focus is on the building and expansion of efficient management and personnel development and on improving LAPO’s capacity to provide further training also to other microfinance institutions.

One of the main components of the project is the Trainee-Program.

It is designed to cover a period of twelve months shared between:
On-the-job training (operations – Field, Branch, Region and Head Office) for about three months;
Functional information and involvement in projects – about two months;
Project Management and responsibility – about two months;
Special training in the functional areas where the future job is planned – about three months;
Formal training units in the form of seminars and workshops on relevant management skills – two months and continuous after the program. Copied from: www.hotnigerianjobs.com
The project is seeking to recruit a trainee for General services in general services unit of corporate services department

Under the overall guidance and direct supervision of the Head of General Services, the trainee is expected to rigorously complete the full Trainee-Program and acquire the relevant certifications.

The Trainee is expected to work in close collaboration with the entire operation units of LAPO MFB within the prescribed timeframe and to support project delivery in areas and functions assigned.

Target of training
Next to the intensive academic trainings on general management, inputs on LAPO culture, strategy, structure and systems as well as on-the-job project management capacity building, the focus of professional training is to serve the following future responsibilities:
Plan, direct, and coordinate general services activities of LAPO.
To develop and manage a sustainable procurement strategy for LAPO.
Focus areas of training
Plan, administer and control budgets for equipment, stationery and other supplies
Handle the procurement and distribution of general office maintenance facilities
Provide logistic support for meetings, seminars and retreat
Vet and sign vouchers for procurement of materials within approved range
Prepare departmental budget for management approval, and subsequent implementation
Prepare appropriate reports for presentation in management meetings
Prepare policy and procedure manual for general administrative activities and ensure implementation and compliance
Manage the bank’s fleet of vehicles to ensure good maintenance and cost efficiency
Oversee the effective management of the Contracting &Procurement process and budget for the office
Manage the bank’s pool of drivers to ensure that they provide the required support services, with utmost commitment and integrity
Ensure the implementation of an effective & efficient maintenance strategy in the management of UBA Country office assets
Ensure the development & implementation of a holistic Health, Safety & Environment plan for the bank across all its business areas in the Country of operation
Ensure that ambience of LAPO Microfinance bank branches conform to set standards that will enhance the bank’s brand value and corporate image
Perform other duties and responsibilities, as may be assigned by Head Corporate Services. Copied from: www.hotnigerianjobs.com
Education qualification
The ideal candidate must possess either Bsc or HND in Social sciences from a reputable institution
A post graduate degree and/or relevant professional qualification will be an added advantage
Other skills and competences
Sound knowledge of best practices in general services and administration;
Knowledge of relevant procurement packages;
Knowledge of existing regulatory framework;
Knowledge of industry and economic environment;
Strategic thinking and analytical skills;
Managerial and leadership skills;
Integrity and firmness;
Team building, people and conflict management skills;
attention to detail and accuracy;
strong communication skills;
information and task monitoring;
problem analysis;
Sound mastery in the usage of computers and office software packages (MS Word, ppt., Excel, etc) and knowledge of spreadsheet and database packages, experience in handling of web based management systems;
Organizational skills, secretarial and office management competences;
Demonstrate corporate knowledge and sound judgment;
Self-development, initiative-taking;
Learning and sharing knowledge; encourage the learning of others.
Accountable and transparent in all aspects of work;
Readiness and ability to accommodate flexible working hours;
Readiness to accommodate travels outside the regular work station (in particular travels to Benin City);
Judgment/Decision-Making/Problem solving skills
Stress Tolerance/Performance Under Pressure/Resilience
Coaching/ influencing and supervisory disposition;
Ability and readiness to work with people of different nationalities and cultures
Experience
Not relevant in the case of fresh graduates with the relevant academic qualifications; alternatively
0-3 years of work experience
Key performance indicators
Cost saving against target
Incidents of genuine staff complaints
Incidents of service failures
Response time to staff needs
Customer satisfaction rating
Quality of branch ambience, measured by cases of exceptions to stipulated standards
Quality of reports (with zero tolerance for errors)
Incidents/cases of financial loss due to negligence
Timeliness in carrying out regular duties, such as settlement of insurance premiums
Language: Fluency in English

Age limit: Between 25 and 30 years of age
Start Date: 1st April 2014
Duration of program 12 months

Remuneration
Salary: Competitive and based on qualification

Application Closing Date
5th of March, 2014

Method of Application
Interested and qualified candidates should
Click here to apply online

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