VACANCIES, STANDARD CHARTERED BANK NIGERIA,

Topic: VACANCIES, STANDARD CHARTERED BANK NIGERIA, FRIDAY 24, AUGUST 2012 (Read 1811 times)
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At Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. We strive to make Standard Chartered a great place to work by creating an engaging, inclusive and safe environment that rewards success and encourages employees to take control of their personal development.

At the core of the Group’s people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
We are recruiting to fill the post of :

CLICK HERE TO APPLY

JOB TITLE: TMU MANAGER
JOB ID: 347308
JOB FUNCTION: Compliance
LOCATION: Nigeria - SCB

JOB DESCRIPTION
To ensure that all suspicious reports escalated to country are resolved promptly.
Provide all necessary assistance and information to Group AML Analysts and in-country analysts.
Ensure prompt response to requests from regulators regarding suspicious transactions.

KEY ROLES & RESPONSIBILITIES
Ensure that all suspicious transactions escalated to TMU are investigated by the TM Analysts promptly.
Promptly review suspicious transaction reports escalated by TM Analysts. c
Conduct quality assurance and KCSA reviews on the work of TM Analysts in Chennai
Attend to requests from regulators for information arising from suspicious transaction reports lodged.
Ensure that all necessary infrastructural support critical to TM investigative work are provided for to allow TMU Chennai perform their functions.
Represent the Business in the implementation and enhancement of the Alchemist TM system.
Provide pro-active support to Business and Senior management in ensuring the Bank operates in accordance with legal, regulatory and Group requirements in respect to the identification and timely reporting of STRs
Remain alert to the risk of money laundering and assist in the Bank’s efforts to combat it by adhering to the key principles of “identifying your customer”, “know your customer”, safeguarding records and not disclosing suspicions to customers

QUALIFICATIONS & SKILLS
B.sc
Investigation and Analysis Experience
Strong AML Background
CAMS Certified and a deep knowledge of the Regulatory landscape
Understanding of Banking practices and products
Good understanding of the Alchemist TM system
Ability to work in a team, meet deadlines and obtain results
Time management and organisation skills
Good interpersonal skills.
Proficiency in computer applications

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme.
A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

CLICK HERE TO APPLY

Note: When the page opens, at the Location drop down, select Nigeria – SCB and click Search, then click CUSTOMER RELATIONSHIP OFFICER, JABI

Graduate Customer Relationship Officer at Standard Chartered Bank

Standard Chartered Bank is recruiting fresh and experienced graduates as Customer Relationship Officers.

Job Title: Customer Relationship Officer

Job ID: 320646
Job Function: Consumer Banking
Location: Nigeria - SCB
Full/Part Time: Full time
Regular/Temporary: Permanent

Description
To assist the Wealth Team Leader in:

Developing and executing marketing/sales programs and activities to achieve the value center’s sales targets.
Providing personal financial planning services to customers as well as handle customer enquiries and complaints
Reviewing credit applications for personal loans
Submission of weekly and monthly sales figures and projections. Other report i.e SOPs & Weekly Activity reports.
Cross-selling of products and referring business opportunities to other units.

Key Roles & Responsibilities

Meeting Sales Targets
Ensuring that the value center meets its monthly/yearly given sales targets
Executing regular sales activities to generate business for the value center.
Specifically targeting mass profitable clients with a view to growing the current account deposit base.

Customer Services

Providing personal financial planning services to customers
Dealing with customer enquiries and complaints
Ensuring that service standard targets are being met for loan processing, customer response time as well as customer enquiries
Ensuring that service recovery on errors, miscommunications, complaints, etc are dealt with in the most efficient and courteous manner.

Credit Controls

Recommendation of credit approvals for loan applications

Projection of a Positive Image

Ensuring that premises occupied are maintained to a high standard

Marketing/Sales Activities

Selling wealth offerings for individuals to increase value center’s liabilities base.
Executing below the line selling activities to increase value center business
Building relationships with customers to extend more banking facilities

Processing and review of loans

Ensuring that credit policy is complied with
Reviewing loan applications for credit approval

Submission of sales figures and projections

Ensuring that proper sales figures are being submitted
Submission of sales activities that are being conducted

Customer Service

Assisting customers with their personal financial needs
Attending to customers inquiries and complaints

KYC / money laundering

Ensure you remain alert to the risk of money laundering and assist in the Bank’s efforts in combating it by adhering to the key principles in relation to: “identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers”.

Qualifications & Skills

BSc (Hons)
Judgment is required continually on:
Customer service
Discretionary lending
Frauds/losses
Staff development
Credit reviews and recommendations
Ability to plan daily/periodic operations
Strong customer service orientation
Strong interpersonal and communication skills
Salesmanship, energy and drive
Sound knowledge of administrative procedures
Relevant academic and work experience

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Application Deadline
28th February, 2012

How To Apply
Interested and qualified candidates should follow these steps to apply:

Click here to access the SCB portal page
Select Nigeria-SCB from the Location dropdown
Click Search button
Scroll down at the bottom of the page and click Customer Relationship Officer
The link below is for your vital information and update:
http://www.noflushot.com/

Graduate Personal Financial Consultant at Standard Chartered Bank

Standard Chartered Bank is recruiting fresh and experienced graduates as Personal Financial Consultant.

Job Title: Personal Financial Consultant

Job ID: 319818
Job Function: Consumer Banking
Location: Nigeria - SCB
Full/Part Time: Full time
Regular/Temporary: Permanent

Job Description
Enter job description

• Strong customer service orientation
• Strong sales orientation
• Strong interpersonal and communication skills
• Salesmanship, energy and drive
• Sound knowledge of administrative procedures
• Relevant academic and work experience.

Key Roles & Responsibilities

• Achieving Branch overall profitability target
• Actively growing the Affluent segment of WM and SME SD
• Staff training and development as well as motivation and team spirit
• Customer satisfaction and service quality per established standards
• Business referrals to other business units
• Maintaining excellent customer experience and therefore loyalty.

Qualifications & Skills

• A university Degree in any discipline
• A good sales & aggressive person

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

Application Deadline
28 February, 2012

How To Apply
Interested and qualified candidates should follow these steps to apply:

1. Click here to access the SCB portal page
2. Select Nigeria-SCB from the Location drop down
3. Click Search button
4. Scroll down at the bottom of the page and click Personal Financial Consultant

Click the link below for vital information and updates.

http://www.noflushot.com/

Standard Chartered Bank Recruitment, 2012

Standard Bank Group is Africa’s largest bank by assets. The Group delivers banking and related financial services that help strengthen Africa’s connections to key markets, and in turn enhance those markets’ connections to Africa. Standard Bank Group has wide representation that spans 17 African nations and 13 countries outside of Africa. The Group has more than 1 000 branches on the African continent and representation in key global financial centres.

The Group’s 53 000 employees around the world deliver a complete range of services across personal and business banking, corporate and investment banking and wealth management. Standard Bank’s Corporate & Investment Banking division offers its clients banking, trading, investment, risk management and advisory services to connect selected emerging markets to Africa and to each other. It has specific global sectoral expertise, particularly in natural resources, with value propositions in: mining and metals; oil and gas; power and infrastructure; and telecoms and media.
Position Description

Main purpose of the job

• Owns the client relationship with the bank
• Responsible for managing client portfolio, accountable for total clients revenue and cross selling all the bank’s products and services
• The main focus of the role sell the Bank’s product with a view to ensuring that the best solutions are given to the client in a value adding way.

Key responsibilities

• Manages client portfolio and client relationship to maximize cross selling revenues and client profitability.
• Responsible for liaising with Credit Department, providing inputs during credit origination, evaluation and the execution of credit offers.
• Manages the overall credit facility granted to each Client which would include engaging with credit on all approvals and modifications of those facilities.
• Engage and ensure all relevant product houses provide input at the origination stage of all credit facilities.
• Responsible for the preparation of the motivation for the actual execution of allocation & re-allocation of approved credit lines and limits on clients’ facilities.
• Ensures that each credit portfolio meets and exceeds the targeted ROE (Return on equity) and ROA (Return on Assets).
• Timely delivery of offer letters to clients for execution and covenant monitoring.
• To handle all credit modifications with support from Business Manager
• Prospecting for new clients.
• Manages client budget across all products as approved and also ensuring organic growth through new transactions.
• Liaising with product houses to facilitate new opportunities for both new and existing Clients.
• Manages and Monitors Client account utilization across asset classes and ensures risk management on all client accounts.
• Providing strategic and tactical planning on client’s account by preparation and updating of account plans.
• Responsible for providing information to all internal stakeholders as regards the position of clients within the industry based on client & market knowledge (Get acquainted with key socio-economic indicators within Nigeria & Globally).
• Responsible for managing client service team within the assigned sector in ensuring optimal products utilization, cross selling & effective service delivery according to the set targets.
• Review and analyse client’s financials as well as other relevant reports in order to fully understand the client’s business and needs.
• Support the TB / TSE in the actualization of motivations for changes in pricing, deferrals and sign off on excesses on facilities.
• Preparation of account plans to project client’s performance and position within the industry with a view to further drive business opportunities.

Key Performance Measures

• Meets financial targets
• Works within agreed turnaround time for all processes
• 100% Customer Retention
• 80% Customer Satisfaction (Customer satisfaction survey)
• Minimum Multirater Score
• Cross sell Ratio
• Asset Utilisation
• Actual number of new customers

Key Dimensions of the Job

• High relationship management of the Clients
• Matrix relationship within the group
• Interface with all product houses
• Should create a wide sphere of influence within the organizations.

Important Relationships

• Liaise with Credit for all credit facilities – Internal Relationship
• Liaise with all product houses – Internal Relationship
• Liaise with CIB Research team for sector research
• Required to demonstrate strong leadership, communication, negotiation and interpersonal skills
• Contact person with the relevant Management Team member of Client Organisations – External relationship
• Liaise with relevant regulators
• Liaise with relevant industry counterparts

Reports

Preparation of call plans, account plan, call memos and status reports on all clients (Daily/Weekly/Monthly)
Preparation of monthly performance report with inputs from Business Mgt team
Routine monitoring of all arrangement, with client to optimize outcomes

Problem solving, planning and decision making

• Strategic Advisor to the Client
• Make informed decisions on the appropriate solutions to Clients’ needs.
• Ability to escalate issues in a timely manner
• Should conduct root cause analysis as required.

Planning
• Weekly, monthly and Yearly
Decision making

• Should consider factors that are relevant when making decisions, e.g. socio-economic dynamics, business needs, market trends.
• Where decisions will be based on limited information, the RM should relatively determine amount of risk, is required to collate and analyze information from a number of sources.
Required Skills and Qualifications

Knowledge

• Minimum Qualifications: B.Sc
• Knowledge of all Bank products and services
• Conversant with CBN regulations
• ducts/services, local target market.
• Technical skills required include computer literacy, sales skills, accounting/budgeting skills, risk management ability, credit evaluation skills.
Experience
• Minimum of 6 years experience
• Experience as Trade sales executive, Debt solution analyst, Transactional Banker, Account Executive will be key for the job holder.
• Would require 3 months of full time training/exposure on the Bank’s products, services and processes. And would continue to have on-the-job-training (especially on new products / processes)
Required Competencies

Personal Competencies

• The jobholder should have good verbal and written communication skills, negotiation skills, pays attention to detail, methodical, diplomatic, able to handle pressure/conflict, result-orientated, good numerical ability, people management skills, team player, able to retain optimism despite setbacks, self-motivated.
We are an equal opportunities employer and are totally opposed to discrimination in any form. It is our policy to provide equal employment opportunities for all employees regardless of race, sex, colour, nationality, national or ethnic origin, sexual orientation, marital / partnership status, religion, age or disability.

http://careers.peopleclick.com/careerscp/client_standardbank/external/en-us/jobDetails.do?functionName=getJobDetail&jobPostId=14402&localeCode=en-us

Consumer Bank Fast Track Graduate Programme at Standard Chartered Bank

Standard Chartered Bank is recruiting for Consumer Bank Fast Track Graduate Programme.

In 1965, the Standard Bank of South Africa merged with the Bank of West Africa acquiring businesses including a banking operation in Nigeria, which dated back to 1894. The name was then changed to Standard Bank of West Africa. Four years after the merger, Standard Bank Nigeria was incorporated locally to take over the business in Nigeria. In 1971, 13% of the share capital was placed with Nigerian investors. The end of the civil war saw a major economic upturn and as a consequence, the military government sought to increase local control of the retail-banking sector, hence the Bank’s investment in Standard Bank Nigeria (renamed First Bank of Nigeria in 1979) was reduced to 38%. Standard Chartered remained a shareholder of First Bank of Nigeria until 1996.

Standard Chartered Consumer Bank Fast Track Programme

The Consumer Bank serves the needs of 13 million retail customers, including small and medium-sized businesses through a network of over 1,700 branches and 5,600 ATMs in 70 countries.

About the programme
Want to become a world-class banker? You’ve come to the right place. Through our Consumer Bank Fast Track Programme we’ll support you as you:

• Develop into a world-class banker, perfecting your relationship management skills
• Perform and shine in a key revenue generating role with one of our most valued business lines targeted at the high value client segments
• Fly high. Your exceptional attitude and performance will hold you in good stead as you take your first step on an exciting career journey with us.

Career opportunities

• On completion of the programme, you will receive a permanent role in one of our most valued businesses.
• We will continue to invest in your development and provide you with the environment to make the most of your strengths.
• Show us you can perform and we’ll reward you through rapid progression and exciting opportunities.
• Your career path is accelerated, which means you will receive early opportunities to demonstrate your value in a top revenue generating role.
• The long-term career opportunities are endless, and the great work you do for customers and the Bank will be recognised and rewarded with career progression.
• Top performers have gone on to become successful and highly sought after Private Bankers, as well as Head of our Priority, SME and Private Bank businesses across our global network.

Entry Requirements

• An undergraduate degree, any discipline
• The legal right to work in the country for which you are applying
• Fluency in English; a second language is considered beneficial

Application Deadline
1st june, 2012Method of Application Click here to Apply for Job
Or follow the steps below to apply:

1. Click here to apply online
2. Select Nigeria from the Country drop-down menu
3. Select Consumer Bank Fast Track Programme from the Programme drop-down menu
4. Click Search button
5. Scroll down and click on the job title to apply